EXPERIENCED. KNOWLEDGEABLE. EFFICIENT
For the past 20+ years, Paula Ironmonger has been providing her mortgage clients with highly personalized customer service; guiding them through every step of the lending process. She believes that the keys to a successful loan closing are listening to her client’s needs and providing frequent communication to all parties throughout the process. She strives to not just meet the closing deadline, but to ideally be ready to close a few days ahead of schedule.
Paula is not your average loan officer, since in addition to processing and closing loans for Bank of The James, she has also been responsible for training new loan officers that have come on board. Her experience and knowledge give her the insight into the complete transaction that most loan officers don’t possess; thus providing a smooth and speedy loan closing.
In her spare time you might find her renovating a home, searching for treasure at a yard sale, exploring the back roads of Virginia or sipping a libation from one of Virginia’s fine craft establishments.
Give her a call and allow her to show you how easy this process can be. She aims to exceed your expectations, guarantee your satisfaction and earn your trust.
Reviews:
“Paula’s diligence and dedication are to be commended, and we would like to point out that, although ours was a professional relationship, she was able to be personable and reassuring through the whole process. That aspect of her work ethic made us both very comfortable working with her. We would recommend her to anyone that approaches us about a potential mortgage.” - C. Tarbell, Lynchburg, VA
“Paula Ironmonger is the best. I never thought a loan person could be so friendly and caring as well as efficient. She got a mortgage for me when two other local banks wouldn’t. She is excellent!” - F. Workman, Lynchburg, VA
“The best mortgage experience I have EVER had. Paula was fantastic – a real pleasure to deal with. We have purchased or refinanced 7 times in 10 years and this was the most efficient and professional experience we have ever had.”- R. Skidmore, Lynchburg, VA
“Thank you so much for getting me into a home. I didn’t think it was possible after another bank had said I had to wait a year. You’ve made my dream come true!” – C. Pruitt, Staunton, VA
